General Troubleshooting

Free diagnostics of problems Identify and solve unknown errors Do something when it doesn't feel right Stop putting up with annoying problems Squeeze extra life out of old equipment
Ask about our affordable hourly rate to repair hard-to-identify troubles

When you can't determine what your problem is-- but you know that something is wrong, we can often perform free diagnostics until we have identified your problem. At that point we will tell you how much the repair will cost before starting the repairs. Because you have a right to know what you're getting yourself into, Alaska Computer Guy will tell you if a problem is worth repairing or if your money would be better spent on newer technology.

If a pre-built solution isn't right for you, Alaska Computer Guy can help you design a custom backup solution which will run as often as you choose and backup your information to a networked computer, external hard drive, or cloud which will make it easy for clients to recover their backups when needed. During the setup, your chosen employee will be trained in how to further setup and customize how the backups run.

**Say 'goodbye' to the days of costly diagnostic fees when you have hard-to-identify computer problems.**

Service Includes: Free telephone diagnostic support Free quote for additional testing Free estimate for parts and labor Optional Upgrades: Recommend hardware upgrades 1TB Western Digital Passport 2TB Western Digital Passport

*Call for some recommended upgrades if you aren't sure where to start*