About Us

Phone (907) 727-1489

computer guyGlen Kratochvil founded Alaska Computer Guy in the summer of 2005 when he realized that Anchorage home users and small businesses had a need for reliable IT support and computer services at affordable rates. While working as a lab administrator in North Anchorage at an adult learning center, Kratochvil developed simple and effective processes to secure computers and increase their performance while reducing the need for costly support services.

Alaska Computer Guy's specialized lab administration is a great solution for coffee shops, libraries, group-living centers or other businesses interested in safely providing customers with access to the internet. Kratochvil continues to provide a suite of other support services to valued customers and ranks personal attention to clients' needs as the greatest strength of Alaska Computer Guy.

Our promise is to deliver quality support to customers at affordable rates while maintaining the highest standards of customer service. If we can't solve your problem, you won't pay a dime. It's that simple.

Alaskan Owned and Operated

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Alaska Computer Guy is a locally owned small business which has been providing information technology (IT) support and services to Alaskans since our founding in 2005.  Customers range from home and small business users to corporations and tribal authorities.  We specialize in working with companies whose IT needs are too infrequent to justify a full-time IT department.  With Alaska Computer Guy, you can trust that when you need technical assistance, help is just a phone call away.

We are a leading provider of computer lab management for customers that provide internet access for clients in public or semi-public environments.  Whether you provide access to users with one computer or many, we can develop a custom solution for you that will minimize down-time and maximize identity protection and confidentiality for your users.  The more computers we service, the less it costs per unit.  Our data backup and recovery division is built to provide businesses and home users with protections in case of catastrophic data failures.  Contact us for more information or to request a free quote for services.

 

Our Service

Alaska Computer Guy provides service you can count on.  When you have questions about equipment or services we provide, your questions will be answered by someone who knows your system better than the other company's generic telephone operators.  In addition to providing quality service at unbeatable prices, our commitment to service doesn't stop there.  Alaska Computer Guy services are guaranteed to work, so if we are unable to resolve the issue you call on us for, you won't pay for it.  We don't charge for diagnostics or time spent learning about your problem unless we can pin it down and give you actionable solutions.

 

Our Products

Our long standing relationships with distributors in the lower 48 allow us to procure technology and equipment at deep discounts over the retail prices you would pay at many local stores.  The next time your business is looking to upgrade or replace your existing office equipment, consider asking Alaska Computer Guy to provide a quote.  The money you could save will make it worth your while.

 

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The Real Deal

Alaska Computer Guy is licensed and insured to operate as a business in the State of Alaska and has been since our founding in 2005. We value your privacy and respect your confidential information. Bush orders are always welcome. You pay shipping and have your computer brought in, then I fix it and send it back.