laptop with charger

Troubleshooting a Laptop that Won’t Charge

Troubleshooting a laptop that refuses to charge or power on is a frustrating experience. However, before panicking and assuming the worst, there are several troubleshooting steps you can take to diagnose and potentially fix the issue. In this article, we’ll guide you through a series of steps to help you get your laptop back up and running.

Troubleshooting Steps

  1. Check the Power Adapter:
    The first step is to ensure that the power adapter is functioning properly. Start by checking the connection between the adapter and the laptop. Make sure it’s securely plugged in at both ends. If possible, try using a different power outlet or swap the power cord to see if the issue lies with the adapter.
  2. Examine the Battery:
    Next, inspect the laptop’s battery. Remove it from the laptop (if it’s removable) and carefully clean the metal contacts with a soft cloth. Reinsert the battery firmly and securely. If your laptop has an integrated battery that cannot be removed, skip this step because it’s not possible.
  3. Reset the Power Management:
    Sometimes, the laptop’s power management settings can cause charging or power issues. To reset these settings, perform a power cycle. Disconnect the power adapter and remove the battery (if removable). Hold down the power button for about 15-20 seconds. Then, reinsert the battery (if removable) and connect the power adapter. Try turning on the laptop again.
  4. Inspect the Charging Port:
    The charging port can become loose or damaged over time, preventing the laptop from receiving power. Carefully inspect the charging port for any physical damage or debris that might be obstructing the connection. Use a can of compressed air to blow out any dust or debris. If you notice any damage, it’s best to seek professional assistance for repairs.
  5. Try a Different Power Source:
    If you’ve tried the above steps and your laptop still won’t charge or power on, try connecting it to a different power source. Use a different power adapter or try charging your laptop using a universal charger. If the laptop responds and begins charging, it suggests that the original power source may be faulty.
  6. Seek Professional Assistance:
    If none of the above steps help, it’s generally time to consult a professional computer repair technician. They have the expertise and tools to diagnose and resolve complex hardware issues that might be preventing your laptop from charging or powering on.


Experiencing charging or power issues with your laptop can be frustrating, but don’t lose hope just yet. Troubleshooting a laptop using these steps, you can often determine the cause of the problem and potentially resolve it yourself. If all else fails, it’s always best to consult a trusted computer repair shop for expert assistance. With their help, you’ll surely have your laptop back in working order in no time.

Once you’ve got your laptop started again, take a look at this other post about some different methods you can use to properly keep the computer free from malware and viruses.

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